Privacy Policy
Last updated: January 2026. This page explains, in plain English, what we do with the information you share with us.
Who we are
This site is operated by Premier Dillsburg Plumber, a Pennsylvania-licensed plumbing company located at 2 W York St, Dillsburg, PA 17019. You can reach us by phone at (223) 200-3488.
What we collect
- Things you give us directly - your name, phone number, email, address, and a description of your plumbing issue when you submit a form, request a quote, or call our office.
- Standard server data - your IP address, browser type, referring page, and the pages you viewed on this website. We use this to keep the site running and to spot abuse.
- Cookies - small files our analytics tools place in your browser to remember whether the lead form has been shown to you and to count visits anonymously.
What we do with it
- Contact you back about the service you asked about.
- Schedule and dispatch a plumber to your address.
- Bill you for completed work and store records as required by Pennsylvania law.
- Improve the website - for example, knowing which pages help customers most.
We do not sell, rent, or trade your personal information to anyone. Period.
Who sees it
Only the dispatchers and plumbers on our team. Our website host (Netlify) and form processor receive the data automatically when you submit a form, but they only act as data processors on our behalf and follow industry-standard security practices.
How long we keep it
Form submissions are retained for up to 36 months for follow-up, warranty, and invoicing purposes. After that, we delete them. Customer invoices and tax records are kept for the period required by Pennsylvania and federal law.
Your rights
You can ask us to show you the information we have about you, correct it, or delete it. Just call (223) 200-3488 or email us through the contact page. We’ll respond within 30 days.
Cookies you can disable
You can clear or block cookies in your browser settings. Doing so won’t affect your ability to call us or schedule service.
Updates to this policy
If we change anything material about how we handle your data, we’ll update this page and change the “last updated” date at the top.